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Care & Cleaning Tips

Carpet Cleaning

Your carpet is an investment that should last a long time.
The warranty on your carpet is based on the care that you use. Proper everyday maintenance & problem solving is crucial to the life of your investment. When faced with a warranty claim, manufacturers have field reps that will come into your home and test the surface of the carpet. Those tests are to look for certain chemicals and store bought cleaners that have been used. These cleaners will void the warranty of your carpet. Below you find a chart containing the steps to help maintain your carpet everyday and some steps to follow if you find yourself faced with a spill or stain. If at anytime you find yourself questioning what to do, stop and seek the advice of a professional.

No Carpet is Stain Proof!
Some carpets have stain resistant treatments that improve your ability to clean stains, but not prevent stains. Similarly, carpets with soil resistant treatments reduce the rate of soiling, but all carpets require regular care and maintenance.

Vacuum Regularly : especially in high traffic areas. 75% of the soil in your carpet is dry and can be removed with a vacuum.

Deep Cleaning : this should be done about every 2 years and should be done by a professional. Choose a company that is well-known for making sure that they do not leave the carpet too wet, as this could cause deterioration of the backing of the carpet and the cushion pad.

Steam Cleaning : today's market offers a consumer a wide selection of in-home steam cleaners to maintain your carpet. If you choose to purchase one of these, make sure to check the manufacturer's instructions for proper operation. Also, be sure to check the label of any cleaning solutions to make sure it will not damage your carpet fibers and void your carpet warranty.

Spot Cleaning : this should be done only when necessary and should only be done by following the manufacturers recommendation for the type of carpet fibers that you have. Remember to always blot with a white paper towel, never rub a spill or stain.

Water-Based Stains
Alcohol                                              Baby Formula                                       Beer
Blood                                                 Candy                                                    Catsup
Chocolate Milk                                Clay                                                        Cola
Cologne                                            Cough Syrup                                          Cranberry Juice
Felt Tip Marker                               Food Stains                                            Fruit Juice          
Fruit Punch                                      Furniture Polish (Water-based)           Grape Juice     
Graphite                                           Ice Cream                                               Jelly          
Latex Paint                                       Liquor                                                    Milk          
Soil Spots                                          Soft Drinks                                            Syrup          
Tomato Juice                                   Water Colors                                         Watermelon          
Whiskey                                            Wine                                                       Vomit

Step 1

  • Use a spoon or dull knife to remove solid materials.
  • For large stains, work from the outside of stain to the center to prevent spreading.
  • Blot up liquid spills with a white towel or paper towel.
  • Mix a solution of 1/4 teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently.
  • Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet.
  • Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers.
  • If necessary, use your fingertips to work the solution to the base of the stain.
  • Wet the stained carpet fibers with clear, lukewarm water to rinse.
  • Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.
  • Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.
  • If the stain is gone, place an absorbent white towel or paper towel over the area cleaned, and weigh towels down with a heavy, color-fast object, such as a weighted plastic wastebasket.
  • Change towels or paper towels until carpet dries.
  • If stain remains, proceed to Step 2.

Step 2

Do NOT use on coffee, tea or urine stains.

  • Mix 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water.
  • Apply ammonia solution, rinse and blot as outlined in Step 1.
  • Do not dry with paper towels. Proceed to Step 3 to neutralize the ammonia solution.

Step 3

  • Mix 1 cup of white vinegar with 2 cups of water.
  • Apply vinegar solution, rinse and blot as outlined in Step 1.

 

Special Water-Based Stains
Coffee                                                Urine                                                      Tea

Step 1

  • For large stains, work from the outside of stain to the center to prevent spreading.
  • Blot up liquid spills with a white towel or paper towel.
  • Mix a solution of 1/4 teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently.
  • Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet.
  • Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers.
  • If necessary, use your fingertips to work the solution to the base of the stain.
  • Wet the stained carpet fibers with clear, lukewarm water to rinse.
  • Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.
  • Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.
  • If the stain is gone, place an absorbent white towel or paper towel over the area cleaned, and weigh towels down with a heavy, color-fast object, such as a weighted plastic wastebasket.
  • Change towels or paper towels until carpet dries.
  • If stain remains, proceed to Step 2.

Step 2

  • Mix 1 cup of white vinegar with 2 cups of water.
  • Apply vinegar solution, rinse and blot as outlined in Step 1.

 

Greasy, Oil-Based Stains
Butter                                                 Chocolate                                              Cooking Oil          
Cosmetics                                          Crayon                                                   Furniture Dye        
Gravy                                                 Furniture Polish (Oil-based)                Grease (Black)          
Hand Cream                                     Ink                                                           Lipstick          
Margarine                                         Mascara                                                  Mayonnaise          
Nail Polish                                        Oil                                                           Oil Paint     
Ointment                                           Peanut Butter                                         Rouge          
Salad Dressing                                  Spaghetti                                                Tanning Lotions     
Varnish

Step 1

  • Use a spoon or dull knife to remove solid materials.
  • For these stains, use a citrus solvent applied directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet.

Step 2

  • For large stains, work from the outside of stain to the center to prevent spreading.
  • Blot up liquid spills with a white towel or paper towel.
  • Mix a solution of 1/4 teaspoon of clear hand dishwashing detergent with 1 cup of water. Stir gently.
  • Apply detergent solution directly to a white cloth. Dampen the carpet fibers in the stained area with the cloth. Avoid saturating the carpet.
  • Wipe gently. Turn cloth frequently. Never rub, scrub or use a brush. This may damage carpet fibers.
  • If necessary, use your fingertips to work the solution to the base of the stain.
  • Wet the stained carpet fibers with clear, lukewarm water to rinse.
  • Cover the spot with an absorbent white towel or paper towel and apply pressure to blot.
  • Repeat the rinsing and blotting procedures until you are sure all traces of the detergent have been removed.
  • If the stain is gone, place an absorbent white towel or paper towel over the area cleaned, and weigh towels down with a heavy, color-fast object, such as a weighted plastic wastebasket.
  • Change towels or paper towels until carpet dries.
  • If stain remains, proceed to Step 3.

Step 3

Do NOT use on coffee, tea or urine stains.

  • Mix 2 tablespoons of non-bleaching, non-sudsing household ammonia with 1 cup of lukewarm water.
  • Apply ammonia solution, rinse and blot as outlined in Step 1.
  • Do not dry with paper towels. Proceed to Step 4 to neutralize the ammonia solution.

Step 4

  • Mix 1 cup of white vinegar with 2 cups of water.
  • Apply vinegar solution, rinse and blot as outlined in Step 1.

 

*Special Greasy, Oil-Based Stains *
Glue                                                   Gum                                                        Wax
* Freeze & remove solid materials before using cleaning fluid*

 

                  

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